Tenders / Buyers / United Kingdom

Financial Ombudsman Service: public contracts and tenders

Financial Ombudsman Service awarded 21 public contracts worth €205.5M where a value is stated since 2025-02-25; the business services contract held by Synapse Creative Design Limited ends on 2027-01-22 (end date stated). Source: Arcadium Data, data as of .

Contract awards21
Awarded value (stated)€205.5M
Suppliers named16
Ending in 18 months6
Open calls now0
Calls for tender1
First award2025-02-25
Latest award2026-10-23

Awarded value = the award values the notices state (EUR at the notice date), 20 of 21 awards; framework agreements (a ceiling, not spend) and implausible values are left out.

Buyer

FieldValue
NameFinancial Ombudsman Service
CountryUnited Kingdom
Buyer typeBody governed by public law
CityLondon
SourcesUK Contracts Finder, UK Find a Tender

Top suppliers

SupplierRegistry numberWebsiteAwardsValue won alone
Softcat PLC02174990 Companies House (GB)softcat.com2€157k
Bravo Solutions UK Limited1€197k
Bruhati Solutions Limited1€365k
CBRE Managed Services Ltd1€2.4M
Computacenter Plc1€828k
Criteria Corp1€131k
Hippo Digital Limited1€4,187
Hornbill Technologies Limited1n/a
Insight Direct (UK) Ltd1€898k
Learning Pool Limited1€59,700
Matrix SCM Limited1€3.0M
Phoenix Software Limited1€20.3M
Reach Publishing Services Limited1€38,754
Route Agency Ltd1€45,984
Softcat Plc1€178k

Suppliers named on Financial Ombudsman Service's award notices (the top 15 of 16); registry number and website where the supplier is linked to its register entry. Winners that could be a private person are withheld.

Contracts ending in the next 18 months

EndsContractCurrent holderValueEnd date basis
2027-01-22Creative Support PSL - Award NoticeSynapse Creative Design Limited€119kend date stated
2027-03-07ZeroFox IT Security Protection 2025-2027Softcat PLC (Companies House (GB) 02174990)€123kend date stated
2027-04-18E-Learning MaterialsLearning Pool Limited€59,700end date stated
2027-04-25Candidate Assessment Services 2025 -2027Criteria Corp€131kend date stated
2027-10-14Workday AMS Partner€289kend date stated
2028-03-31Cloud Security/Firewalls (Palo Alto)Computacenter Plc€828kend date stated

End dates checked against the official notice: 99% right (n=100, 95% CI 94%-100%, 2026-10-26; method).

Award notices of Financial Ombudsman Service whose contract period ends in the next 18 months: the end date the notice states, else its start or signature date plus the stated duration. 6 contracts; a framework's value is a ceiling and is not shown.

Open calls for tender

No open call for tender from Financial Ombudsman Service today.

Spend by sector (CPV divisions)

SectorCPVAwardsAwarded value
Software packages and information systems485€20.8M
IT services725€2.1M
Business services795€3.3M
Repair and maintenance services501€2.4M
Education and training801€59,700

Award notices with a named winner, by the main CPV code; value = the total the notices state, in EUR at the notice date; framework agreements (a ceiling, not spend) and implausible values are left out.

Recent awards

PublishedContractWinnersValue
2026-10-23Contract award for the provision of an e-Procurement tool for the Financial Ombudsman ServiceBravo Solutions UK Limited€197k
2026-09-25Hornbill Subscription and MaintenanceHornbill Technologies Limitedn/a
2026-09-24Enterprise Architecture ToolBruhati Solutions Limited€365k
2026-07-28Cisco Software and Hardware Support (EA)Insight Direct (UK) Ltd€898k
2026-06-02F5 Enterprise AgreementSoftcat Plc€178k
2026-03-05Microsoft ESA/SCE RenewalPhoenix Software Limited€20.3M
2025-07-08Digital Front DoorHippo Digital Limited€4,187
2025-05-09Neutral Vendor Recruitment Services - Award NoticeMatrix SCM Limited€3.0M
2025-04-30Cloud Security/Firewalls (Palo Alto)Computacenter Plc€828k
2025-04-22E-Learning MaterialsLearning Pool Limited€59,700

Follow this buyer free

Get Financial Ombudsman Service's new calls for tender, awards and contracts ending in a free weekly email (Tender Radar free tier: a saved search for this buyer's name in United Kingdom). The same data is in the REST API and the MCP server.

Sources: UK Contracts Finder, UK Find a Tender, read through their open-data feeds without logging in. Buyer = contracting authority as named on the notice; notices are grouped by the normalised name and country.

Source: Arcadium Data tenders database, 3,811,022 official public procurement notices from EU TED, UK Find a Tender, UK Contracts Finder and national procurement boards, read through their open-data services (no logins). Winners that could be a private person (sole traders) are withheld; buyers are public bodies. Data as of 2026-10-27.

Questions

How many public contracts has Financial Ombudsman Service awarded?

Financial Ombudsman Service published 21 contract award notices between 2025-02-25 and 2026-10-23; the 20 that state a value add up to €205.5M (official notices, as of 2026-10-27).

Who are Financial Ombudsman Service's biggest suppliers?

By contract awards: Softcat PLC (2), Bravo Solutions UK Limited (1) and Bruhati Solutions Limited (1) (as of 2026-10-27). Winners that could be a private person are not named.

Which Financial Ombudsman Service contracts end soon?

6 contracts awarded by Financial Ombudsman Service end in the next 18 months. The soonest with a named holder is the business services contract held by Synapse Creative Design Limited, ending on 2027-01-22 (end date stated) (as of 2026-10-27).

Does Financial Ombudsman Service have open tenders now?

No call for tender from Financial Ombudsman Service is open today in the official notices we read (as of 2026-10-27). Its 1 earlier calls are counted on this page.

What does Financial Ombudsman Service buy?

Most of Financial Ombudsman Service's awards are in Software packages and information systems (CPV 48) (5), IT services (CPV 72) (5) and Business services (CPV 79) (5) (as of 2026-10-27).

Cite as: Arcadium Data, "Financial Ombudsman Service tenders and contracts: 21 awards, suppliers, contracts ending", https://arcadiumdata.io/tenders/buyers/financial-ombudsman-service-gb/, data as of 2026-10-27.