Tenders / Buyers / United Kingdom
Financial Ombudsman Service: public contracts and tenders
Financial Ombudsman Service awarded 21 public contracts worth €205.5M where a value is stated since 2025-02-25; the business services contract held by Synapse Creative Design Limited ends on 2027-01-22 (end date stated). Source: Arcadium Data, data as of .
Awarded value = the award values the notices state (EUR at the notice date), 20 of 21 awards; framework agreements (a ceiling, not spend) and implausible values are left out.
Buyer
| Field | Value |
|---|---|
| Name | Financial Ombudsman Service |
| Country | United Kingdom |
| Buyer type | Body governed by public law |
| City | London |
| Sources | UK Contracts Finder, UK Find a Tender |
Top suppliers
| Supplier | Registry number | Website | Awards | Value won alone |
|---|---|---|---|---|
| Softcat PLC | 02174990 Companies House (GB) | softcat.com | 2 | €157k |
| Bravo Solutions UK Limited | 1 | €197k | ||
| Bruhati Solutions Limited | 1 | €365k | ||
| CBRE Managed Services Ltd | 1 | €2.4M | ||
| Computacenter Plc | 1 | €828k | ||
| Criteria Corp | 1 | €131k | ||
| Hippo Digital Limited | 1 | €4,187 | ||
| Hornbill Technologies Limited | 1 | n/a | ||
| Insight Direct (UK) Ltd | 1 | €898k | ||
| Learning Pool Limited | 1 | €59,700 | ||
| Matrix SCM Limited | 1 | €3.0M | ||
| Phoenix Software Limited | 1 | €20.3M | ||
| Reach Publishing Services Limited | 1 | €38,754 | ||
| Route Agency Ltd | 1 | €45,984 | ||
| Softcat Plc | 1 | €178k |
Suppliers named on Financial Ombudsman Service's award notices (the top 15 of 16); registry number and website where the supplier is linked to its register entry. Winners that could be a private person are withheld.
Contracts ending in the next 18 months
| Ends | Contract | Current holder | Value | End date basis |
|---|---|---|---|---|
| 2027-01-22 | Creative Support PSL - Award Notice | Synapse Creative Design Limited | €119k | end date stated |
| 2027-03-07 | ZeroFox IT Security Protection 2025-2027 | Softcat PLC (Companies House (GB) 02174990) | €123k | end date stated |
| 2027-04-18 | E-Learning Materials | Learning Pool Limited | €59,700 | end date stated |
| 2027-04-25 | Candidate Assessment Services 2025 -2027 | Criteria Corp | €131k | end date stated |
| 2027-10-14 | Workday AMS Partner | €289k | end date stated | |
| 2028-03-31 | Cloud Security/Firewalls (Palo Alto) | Computacenter Plc | €828k | end date stated |
End dates checked against the official notice: 99% right (n=100, 95% CI 94%-100%, 2026-10-26; method).
Award notices of Financial Ombudsman Service whose contract period ends in the next 18 months: the end date the notice states, else its start or signature date plus the stated duration. 6 contracts; a framework's value is a ceiling and is not shown.
Open calls for tender
No open call for tender from Financial Ombudsman Service today.
Spend by sector (CPV divisions)
| Sector | CPV | Awards | Awarded value |
|---|---|---|---|
| Software packages and information systems | 48 | 5 | €20.8M |
| IT services | 72 | 5 | €2.1M |
| Business services | 79 | 5 | €3.3M |
| Repair and maintenance services | 50 | 1 | €2.4M |
| Education and training | 80 | 1 | €59,700 |
Award notices with a named winner, by the main CPV code; value = the total the notices state, in EUR at the notice date; framework agreements (a ceiling, not spend) and implausible values are left out.
Recent awards
| Published | Contract | Winners | Value |
|---|---|---|---|
| 2026-10-23 | Contract award for the provision of an e-Procurement tool for the Financial Ombudsman Service | Bravo Solutions UK Limited | €197k |
| 2026-09-25 | Hornbill Subscription and Maintenance | Hornbill Technologies Limited | n/a |
| 2026-09-24 | Enterprise Architecture Tool | Bruhati Solutions Limited | €365k |
| 2026-07-28 | Cisco Software and Hardware Support (EA) | Insight Direct (UK) Ltd | €898k |
| 2026-06-02 | F5 Enterprise Agreement | Softcat Plc | €178k |
| 2026-03-05 | Microsoft ESA/SCE Renewal | Phoenix Software Limited | €20.3M |
| 2025-07-08 | Digital Front Door | Hippo Digital Limited | €4,187 |
| 2025-05-09 | Neutral Vendor Recruitment Services - Award Notice | Matrix SCM Limited | €3.0M |
| 2025-04-30 | Cloud Security/Firewalls (Palo Alto) | Computacenter Plc | €828k |
| 2025-04-22 | E-Learning Materials | Learning Pool Limited | €59,700 |
Follow this buyer free
Get Financial Ombudsman Service's new calls for tender, awards and contracts ending in a free weekly email (Tender Radar free tier: a saved search for this buyer's name in United Kingdom). The same data is in the REST API and the MCP server.
Sources: UK Contracts Finder, UK Find a Tender, read through their open-data feeds without logging in. Buyer = contracting authority as named on the notice; notices are grouped by the normalised name and country.
Source: Arcadium Data tenders database, 3,811,022 official public procurement notices from EU TED, UK Find a Tender, UK Contracts Finder and national procurement boards, read through their open-data services (no logins). Winners that could be a private person (sole traders) are withheld; buyers are public bodies. Data as of 2026-10-27.
Questions
How many public contracts has Financial Ombudsman Service awarded?
Financial Ombudsman Service published 21 contract award notices between 2025-02-25 and 2026-10-23; the 20 that state a value add up to €205.5M (official notices, as of 2026-10-27).
Who are Financial Ombudsman Service's biggest suppliers?
By contract awards: Softcat PLC (2), Bravo Solutions UK Limited (1) and Bruhati Solutions Limited (1) (as of 2026-10-27). Winners that could be a private person are not named.
Which Financial Ombudsman Service contracts end soon?
6 contracts awarded by Financial Ombudsman Service end in the next 18 months. The soonest with a named holder is the business services contract held by Synapse Creative Design Limited, ending on 2027-01-22 (end date stated) (as of 2026-10-27).
Does Financial Ombudsman Service have open tenders now?
No call for tender from Financial Ombudsman Service is open today in the official notices we read (as of 2026-10-27). Its 1 earlier calls are counted on this page.
What does Financial Ombudsman Service buy?
Most of Financial Ombudsman Service's awards are in Software packages and information systems (CPV 48) (5), IT services (CPV 72) (5) and Business services (CPV 79) (5) (as of 2026-10-27).
Cite as: Arcadium Data, "Financial Ombudsman Service tenders and contracts: 21 awards, suppliers, contracts ending", https://arcadiumdata.io/tenders/buyers/financial-ombudsman-service-gb/, data as of 2026-10-27.